UX

UI

Design Systems

Industrial Design

Lauren Shepherd

👋 Hi! I’m a product designer with a focus in UX and a foundation in human-centered industrial design based in Chicagoland. 📍

UX

UI

Design Systems

Industrial Design

Lauren Shepherd

👋 Hi! I’m a product designer with a focus in UX and a foundation in human-centered industrial design based in Chicagoland. 📍

Selected partners I've worked with

  • Bridgestone

    Service design work

  • Benjamin Moore

    For their Century brand

  • The Home Depot

    For their bathroom category

  • Revolution Beauty London

    FKA Makeup Revolution

  • Citibank

    Travel rewards

  • American Airlines

    AAdvantage

  • Ulta Beauty

    For various brands under their umbrella

  • Southwest Airlines

    Rewards platform

  • T-Mobile

    Checkout

  • Camelbak

    Retail

  • Bridgestone

    Service design work

  • Benjamin Moore

    For their Century brand

  • The Home Depot

    For their bathroom category

  • Revolution Beauty London

    FKA Makeup Revolution

  • Citibank

    Travel rewards

  • American Airlines

    AAdvantage

  • Ulta Beauty

    For various brands under their umbrella

  • Southwest Airlines

    Rewards platform

  • T-Mobile

    Checkout

  • Camelbak

    Retail

  • Bridgestone

    Service design work

  • Benjamin Moore

    For their Century brand

  • The Home Depot

    For their bathroom category

  • Revolution Beauty London

    FKA Makeup Revolution

  • Citibank

    Travel rewards

  • American Airlines

    AAdvantage

  • Ulta Beauty

    For various brands under their umbrella

  • Southwest Airlines

    Rewards platform

  • T-Mobile

    Checkout

  • Camelbak

    Retail

Project case studies

Checkout redesign, optimized for white labeling

Our entire hotel-booking platform had been migrated to React.js except for the checkout which was still in Angular.js. In the process of migrating checkout, we heavily optimized the UX throughout which resulted in a 10% increase in both conversion and margin.

View project

Checkout redesign, optimized for white labeling

Our entire hotel-booking platform had been migrated to React.js except for the checkout which was still in Angular.js. In the process of migrating checkout, we heavily optimized the UX throughout which resulted in a 10% increase in both conversion and margin.

View project

Checkout redesign, optimized for white labeling

Our entire hotel-booking platform had been migrated to React.js except for the checkout which was still in Angular.js. In the process of migrating checkout, we heavily optimized the UX throughout which resulted in a 10% increase in both conversion and margin.

View project

Travel booking promotions enhancements

Research showed that special offers appealed to users but their messaging was often missed. This project identified opportunities to increase awareness and interest in cardholder promotions throughout the travel portal.

Coming soon

Travel booking promotions enhancements

Research showed that special offers appealed to users but their messaging was often missed. This project identified opportunities to increase awareness and interest in cardholder promotions throughout the travel portal.

Coming soon

Travel booking promotions enhancements

Research showed that special offers appealed to users but their messaging was often missed. This project identified opportunities to increase awareness and interest in cardholder promotions throughout the travel portal.

Coming soon

Checkout redesign, optimized for white labeling

Our entire hotel-booking platform had been migrated to React.js except for the checkout which was still in Angular.js. In the process of migrating checkout, we heavily optimized the UX throughout which resulted in a 10% increase in both conversion and margin.

View project

Checkout redesign, optimized for white labeling

Our entire hotel-booking platform had been migrated to React.js except for the checkout which was still in Angular.js. In the process of migrating checkout, we heavily optimized the UX throughout which resulted in a 10% increase in both conversion and margin.

View project

Travel booking promotions enhancements

Research showed that special offers appealed to users but their messaging was often missed. This project identified opportunities to increase awareness and interest in cardholder promotions throughout the travel portal.

Coming soon

Travel booking promotions enhancements

Research showed that special offers appealed to users but their messaging was often missed. This project identified opportunities to increase awareness and interest in cardholder promotions throughout the travel portal.

Coming soon

Color token system for enterprise theming

In order to scale our whitelabel business, our design theming process would need to become a well oiled machine that could quickly and easily generate full funnel mocks and theming specs for new partners in a fraction of the time.

View project

Color token system for enterprise theming

In order to scale our whitelabel business, our design theming process would need to become a well oiled machine that could quickly and easily generate full funnel mocks and theming specs for new partners in a fraction of the time.

View project

Color token system for enterprise theming

In order to scale our whitelabel business, our design theming process would need to become a well oiled machine that could quickly and easily generate full funnel mocks and theming specs for new partners in a fraction of the time.

View project

Color token system for enterprise theming

In order to scale our whitelabel business, our design theming process would need to become a well oiled machine that could quickly and easily generate full funnel mocks and theming specs for new partners in a fraction of the time.

View project

Color token system for enterprise theming

In order to scale our whitelabel business, our design theming process would need to become a well oiled machine that could quickly and easily generate full funnel mocks and theming specs for new partners in a fraction of the time.

View project

AI travel destination assistant

In a 2-day hackathon to brainstorm ways we could utilize AI in our travel booking products, my team and I came up with a feature that would help a user pinpoint where exactly their next vacation should be.

View project

AI travel destination assistant

In a 2-day hackathon to brainstorm ways we could utilize AI in our travel booking products, my team and I came up with a feature that would help a user pinpoint where exactly their next vacation should be.

View project

AI travel destination assistant

In a 2-day hackathon to brainstorm ways we could utilize AI in our travel booking products, my team and I came up with a feature that would help a user pinpoint where exactly their next vacation should be.

View project

AI travel destination assistant

In a 2-day hackathon to brainstorm ways we could utilize AI in our travel booking products, my team and I came up with a feature that would help a user pinpoint where exactly their next vacation should be.

View project

My primary toolkit

  • FormZ

    3D modeling and rendering software

  • Figma

    Design tool for creating and collaborating

  • Notion

    Wiki, docs and projects management system

  • Framer

    Website builder

  • Microsoft Office

    Teams, Excel, Word, etc

  • FormZ

    3D modeling and rendering software

  • Figma

    Design tool for creating and collaborating

  • Notion

    Wiki, docs and projects management system

  • Framer

    Website builder

  • Microsoft Office

    Teams, Excel, Word, etc

  • FormZ

    3D modeling and rendering software

  • Figma

    Design tool for creating and collaborating

  • Notion

    Wiki, docs and projects management system

  • Framer

    Website builder

  • Microsoft Office

    Teams, Excel, Word, etc